Log in

I forgot my password

Search
 
 

Display results as :
 


Rechercher Advanced Search

Latest topics
» Google Play Store for GPD XD Plus.
2018-05-17, 15:14 by SectionEight

» I have a question
2018-05-16, 13:15 by Guest

» usb-c problem, only charges
2018-05-16, 08:44 by juanmol

» Deen0X's MGRIP CRABBY for GPD-WIN1
2018-05-13, 15:00 by Deen0X

» Games with multiple discs
2018-05-08, 12:28 by Guest

» MGRIP EVO (GPD-WIN1)
2018-05-03, 01:55 by Deen0X

» New CPU fan?
2018-04-26, 04:22 by steve329

» DNX MFACE for GPD-WIN2
2018-04-26, 01:07 by Deen0X

» 8 INCH POCKET
2018-04-24, 17:32 by 8inchPocket

Top posting users this month
Deen0X
 
juanmol
 
SectionEight
 

Top posting users this week

Who is online?
In total there are 2 users online :: 0 Registered, 0 Hidden and 2 Guests :: 1 Bot

None

[ View the whole list ]


Most users ever online was 179 on 2017-12-21, 16:06
The most tagged members


having keyboard issue

Go down

having keyboard issue

Post by masashi on 2017-09-09, 19:12

I have been having keyboard issue on GPD Pocket since the beginning I received it on Aug 4.
It looks like down arrow key is kept being pressed all the time while I haven't even touched the keyboard. plus I cannot enter letter B, N, and /.
I recorded a video of the symptom:
https://www.dropbox.com/s/gmbcw5htcb0bk9f/P1000312.mp4?dl=0

It is almost impossible to use this machine as this problem starts as soon as I login to the machine.
I tried fresh install of Windows10, un/re-install drivers with no success.
I have been trying to contact support at GPD for the past few weeks but haven't received any response yet.
Please let me know how I can fix.

masashi

帖子数 : 3
注册日期 : 2017-09-09

View user profile

Back to top Go down

Re: having keyboard issue

Post by masashi on 2017-10-14, 05:40

I sent back my GPD Pocket to the manufacturer as requested back on Sep 16th, and I received a message saying they received the package on Sep 28th. But since then I haven't had a word on any updates like the repair is being done or the package is being delivered or whatever. I hope GPD will improve their customer support.

masashi

帖子数 : 3
注册日期 : 2017-09-09

View user profile

Back to top Go down

Re: having keyboard issue

Post by Admin on 2017-10-18, 08:36

Email contact kendyz@gpd.hk
avatar
Admin
Admin

帖子数 : 498
注册日期 : 2016-04-08

View user profile http://forum.gpd.hk

Back to top Go down

Re: having keyboard issue

Post by masashi on 2017-10-20, 13:00

I received the repaired Pocket on Oct 19th. So far the problems have been all fixed. Thanks to kendyz@gpd.hk who's been very helpful.

masashi

帖子数 : 3
注册日期 : 2017-09-09

View user profile

Back to top Go down

Re: having keyboard issue

Post by Admin on 2017-10-23, 06:00

masashi wrote:I received the repaired Pocket on Oct 19th. So far the problems have been all fixed. Thanks to kendyz@gpd.hk who's been very helpful.

Thanks for your encouragement!
avatar
Admin
Admin

帖子数 : 498
注册日期 : 2016-04-08

View user profile http://forum.gpd.hk

Back to top Go down

Re: having keyboard issue

Post by Sponsored content


Sponsored content


Back to top Go down

Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum