Log in

I forgot my password

Search
 
 

Display results as :
 


Rechercher Advanced Search

Latest topics
Top posting users this month
Admin
 
hup333
 
roger1
 
eugene.negrobov
 
masashi
 
ovate
 
beeemer
 
exorio
 
cmvrgr
 
mokjpn
 

Top posting users this week
Admin
 
hup333
 
roger1
 
beeemer
 
mokjpn
 
exorio
 
jelinek.01
 
Global88
 
masashi
 
ovate
 

Who is online?
In total there are 3 users online :: 0 Registered, 0 Hidden and 3 Guests

None

[ View the whole list ]


Most users ever online was 166 on 2016-10-25, 11:39
The most tagged members


having keyboard issue

View previous topic View next topic Go down

having keyboard issue

Post by masashi on 2017-09-09, 19:12

I have been having keyboard issue on GPD Pocket since the beginning I received it on Aug 4.
It looks like down arrow key is kept being pressed all the time while I haven't even touched the keyboard. plus I cannot enter letter B, N, and /.
I recorded a video of the symptom:
https://www.dropbox.com/s/gmbcw5htcb0bk9f/P1000312.mp4?dl=0

It is almost impossible to use this machine as this problem starts as soon as I login to the machine.
I tried fresh install of Windows10, un/re-install drivers with no success.
I have been trying to contact support at GPD for the past few weeks but haven't received any response yet.
Please let me know how I can fix.

masashi

帖子数 : 3
注册日期 : 2017-09-09

View user profile

Back to top Go down

Re: having keyboard issue

Post by masashi on 2017-10-14, 05:40

I sent back my GPD Pocket to the manufacturer as requested back on Sep 16th, and I received a message saying they received the package on Sep 28th. But since then I haven't had a word on any updates like the repair is being done or the package is being delivered or whatever. I hope GPD will improve their customer support.

masashi

帖子数 : 3
注册日期 : 2017-09-09

View user profile

Back to top Go down

Re: having keyboard issue

Post by Admin on 2017-10-18, 08:36

Email contact kendyz@gpd.hk
avatar
Admin
Admin

帖子数 : 141
注册日期 : 2016-04-08

View user profile http://forum.gpd.hk

Back to top Go down

Re: having keyboard issue

Post by masashi Today at 13:00

I received the repaired Pocket on Oct 19th. So far the problems have been all fixed. Thanks to kendyz@gpd.hk who's been very helpful.

masashi

帖子数 : 3
注册日期 : 2017-09-09

View user profile

Back to top Go down

Re: having keyboard issue

Post by Sponsored content


Sponsored content


Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum