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GPD pocket, cant boot

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GPD pocket, cant boot

Post by hup333 on 2017-09-15, 14:14

I tried to update the bios, and by accident turn the device off
Now the device can't boot
Just black screen

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Re: GPD pocket, cant boot

Post by hup333 on 2017-09-15, 17:26

Any way to make a key press, and install a new bios from a usb flash drive?
Like in some laptops, that have a recovery

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Re: GPD pocket, cant boot

Post by starkruzr on 2017-09-15, 19:24

This is hard to recover from. You may have to return it and have GPD JTAG it.

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Re: GPD pocket, cant boot

Post by hup333 on 2017-09-15, 19:30

starkruzr wrote:This is hard to recover from. You may have to return it and have GPD JTAG it.

I hope there are some kind of recovery to install a new bios from a usb flash drive

How much will it cost for get GPD to JTAG it?
And what about my device condition?
I had only used it for 5 min

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Re: GPD pocket, cant boot

Post by starkruzr on 2017-09-15, 19:33

hup333 wrote:
starkruzr wrote:This is hard to recover from. You may have to return it and have GPD JTAG it.

I hope there are some kind of recovery to install a new bios from a usb flash drive

How much will it cost for get GPD to JTAG it?
And what about my device condition?
I had only used it for 5 min
I saw you post in Reddit about that possibility -- as someone else noted, the money and physical footprint of an internal flashing chip like that is significant. It's unlikely GPD included that functionality.

If you return it to them for repair, it's likely they'll just ship you a new device, keep this one and charge you for the cost of replacing the BIOS chip -- maybe $50-100 USD? You'll have to contact the people you bought it from.

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Re: GPD pocket, cant boot

Post by hup333 on 2017-09-15, 19:36

starkruzr wrote:
hup333 wrote:
starkruzr wrote:This is hard to recover from. You may have to return it and have GPD JTAG it.

I hope there are some kind of recovery to install a new bios from a usb flash drive

How much will it cost for get GPD to JTAG it?
And what about my device condition?
I had only used it for 5 min
I saw you post in Reddit about that possibility -- as someone else noted, the money and physical footprint of an internal flashing chip like that is significant. It's unlikely GPD included that functionality.

If you return it to them for repair, it's likely they'll just ship you a new device, keep this one and charge you for the cost of replacing the BIOS chip -- maybe $50-100 USD? You'll have to contact the people you bought it from.

Sounds ok, I just pay for a new chip, and get a new device
I wait for the store to replay

I just hoped i could find any recovery help

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Re: GPD pocket, cant boot

Post by Admin on 2017-10-18, 09:58

Only return to the factory, please email to kendyz@gpd.hk
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Re: GPD pocket, cant boot

Post by hup333 on 2017-10-18, 11:32

Admin wrote:Only return to the factory, please email to kendyz@gpd.hk

I did send facebook, twitter message, skype, and a email
Never heard back

The store got back to me in a few hours, and i got a new Pocket

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Re: GPD pocket, cant boot

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