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My GPDPocket says it has a 64GB SSD, not 128SSD as listed. What's wrong??

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My GPDPocket says it has a 64GB SSD, not 128SSD as listed. What's wrong??

Post by roger1 on 2017-09-18, 19:29

Posted on Reddit also, https://www.reddit.com/r/GPDPocket/comments/70wbkv/received_a_gpdpocket_with_64gb_ssd_wtf/ .

Reference photoes below.

What's wrong???

All product information, including http://www.gpd.hk/pocket.asp and the AliExpress page I ordered on, are very clear that it's a 128GB machine!?






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Re: My GPDPocket says it has a 64GB SSD, not 128SSD as listed. What's wrong??

Post by roger1 on 2017-09-18, 19:52

The teardown at https://www.flickr.com/photos/dork_vader/35070886050/in/album-72157682344549524/ shows the SSD should be a klmdg8jenb-b041 , listed here http://www.samsung.com/semiconductor/products/flash-storage/emmc/KLMDG8JENB-B041?ia=2324 as 128GB.

In Windows, my disk shows as "CGND3R" however, googling for that shows https://www.harddrivebenchmark.net/hdd.php?hdd=Samsung%20CGND3R%2064GB%20eMMC&id=9746 , "Samsung 64GB".

Wtf?

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Re: My GPDPocket says it has a 64GB SSD, not 128SSD as listed. What's wrong??

Post by hup333 on 2017-09-19, 01:01

That total wrong
GPD list on there own site 128GB
Did you contact the store?

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Re: My GPDPocket says it has a 64GB SSD, not 128SSD as listed. What's wrong??

Post by roger1 on 2017-09-19, 05:26

Yes, I emailed kelvin@gpd.hk and kendyz@gpd.hk directly also.

This looks increidbly bad for their brand and reputation, that incorrect / "fake" GPDPockets are i circulation, and are shipped by their AliExpress store.

I emailed them telling them to ship me a new one today.

(The next laptop will be my 3:rd GPDPocket, before actually being able to start using it for real. So two failed units before even using it at all. Sending them the GPDPocket back takes lots of time and energy because I need to ask friends for manual shipping favours, as normal postal mail and courier links not exist to the GPD store! Sigh.)

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Re: My GPDPocket says it has a 64GB SSD, not 128SSD as listed. What's wrong??

Post by roger1 on 2017-09-19, 07:32

Oh actually, there are "fake" GPDPockets with 64GB SSD spec on the market, sold by the "Gamepad Store" seller, they list the product as "GPD Pocket .. 128GB" but in the spec page actually they say 64GB: https://www.aliexpress.com/item/7-Inch-GPD-Pocket-Windows-10-Portable-mini-notebook-tablet-PC-Gamepad-touch-screen-ALL-metal/32811857149.html

However, the one I ordered was spec:ed totally as 128GB, https://www.aliexpress.com/item/New-Original-GPD-Pocket-7-Inch-Aluminum-Shell-Windows-10-System-Mini-Laptop-UMPC-CPU-x7/32814593490.html .

More discussion here https://www.reddit.com/r/GPDPocket/comments/70wbkv/received_a_gpdpocket_with_64gb_ssd_wtf/dn7bz66/?utm_content=permalink&utm_medium=api&utm_source=reddit&utm_name=GPDPocket .


My friend ordered a GPDPocket last days and he is freaked out by the prevalence of fake GPDPockets, and he is doing all he can now to cancel the order before delivery.

Seriously GPD, why are you having unsolicited-specs units on the market ..


I hope they will send me a replacement of a real 128GB unit today.

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Re: My GPDPocket says it has a 64GB SSD, not 128SSD as listed. What's wrong??

Post by roger1 on 2017-09-19, 07:52

Soo, I made a "prohibited products" filing to Aliexpress so that they will block the fake seller "Gamepad Shop". More details on Reddit.

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Re: My GPDPocket says it has a 64GB SSD, not 128SSD as listed. What's wrong??

Post by roger1 on 2017-09-19, 10:53

Okay, I understand GPD are a small business and that sending me the 64GB version was a negligence from the manufacturer.

They asked me for validation to show it's 64GB and here it is https://vimeo.com/234464321 .

I'll just ship it back to them, and get a new one in 10-20 days.

Except for the two issues experienced - which was getting the wrong variant this time, and experiencing unintended undocumented bricking via the "USB on Boot" set to "Disabled" option in the BIOS - and the 7 hours of work dealing with their customer service that that has taken me,

Except for those two issues, I *am very* satisfied with the GPDPocket until now.

So fingers crossed it'll all work very good on the 3:rd try!

Thanks.

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Re: My GPDPocket says it has a 64GB SSD, not 128SSD as listed. What's wrong??

Post by Admin on 2017-10-18, 09:55

roger1 wrote:Okay, I understand GPD are a small business and that sending me the 64GB version was a negligence from the manufacturer.

They asked me for validation to show it's 64GB and here it is https://vimeo.com/234464321 .

I'll just ship it back to them, and get a new one in 10-20 days.

Except for the two issues experienced - which was getting the wrong variant this time, and experiencing unintended undocumented bricking via the "USB on Boot" set to "Disabled" option in the BIOS - and the 7 hours of work dealing with their customer service that that has taken me,

Except for those two issues, I *am very* satisfied with the GPDPocket until now.

So fingers crossed it'll all work very good on the 3:rd try!

Thanks.

Is it crowdfunding?
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Re: My GPDPocket says it has a 64GB SSD, not 128SSD as listed. What's wrong??

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