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    GPD Win won't turn on

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    kb1qzh

    帖子数 : 12
    注册日期 : 2016-11-05

    GPD Win won't turn on

    Post by kb1qzh on 2016-11-05, 16:06

    Hello,

    Looking for support.
    I have had my GPD Win since Friday Novmember 4th.
    It powered on when I got it.
    It is now Saturday. It shutdown and won't turn back on.

    Also, I have been unable to enter the windows key but that may be due to bad wifi.

    Please help me resolve this

    Thanks
    Frank

    kb1qzh

    帖子数 : 12
    注册日期 : 2016-11-05

    Re: GPD Win won't turn on

    Post by kb1qzh on 2016-11-05, 17:22

    It looks like it came back on.
    I have shut it down gracefully in windows and will update if it has trouble next time I turn it on

    Frank

    kb1qzh

    帖子数 : 12
    注册日期 : 2016-11-05

    Re: GPD Win won't turn on

    Post by kb1qzh on 2016-11-17, 11:06

    Device isn't turning on though the charge light comes on when plugged in.

    I had left the device to install Counter Strike: GO through the Steam. Found that it had finished but the Windows networking screen wouldn't open.

    Rebooted through Windows and now nothing.

    kb1qzh

    帖子数 : 12
    注册日期 : 2016-11-05

    Re: GPD Win won't turn on

    Post by kb1qzh on 2016-11-17, 15:17

    more accurately: after being unused a for long period of time. the wifi\mouse don't come back.

    so far, these recent episodes have been happening during updates or gameplay

    Karen_zhou

    帖子数 : 47
    注册日期 : 2016-11-22

    Re: GPD Win won't turn on

    Post by Karen_zhou on 2016-12-06, 10:06

    kb1qzh wrote:more accurately: after being unused a for long period of time. the wifi\mouse don't come back.

    so far, these recent episodes have been happening during updates or gameplay


    May I ask that which platform did you purchase this product? If you bought it online, please send us a link of the platform that you have purchased this product, thanks.

    kb1qzh

    帖子数 : 12
    注册日期 : 2016-11-05

    Re: GPD Win won't turn on

    Post by kb1qzh on 2016-12-07, 00:14

    Indiegogo. I was one of the backers

    Karen_zhou

    帖子数 : 47
    注册日期 : 2016-11-22

    Re: GPD Win won't turn on

    Post by Karen_zhou on 2016-12-07, 02:25

    kb1qzh wrote:Indiegogo. I was one of the backers

    If the GPD WIN is being unused a for long period of time, the system will go into the sleeping mode automatically.

    In the sleeping mode, sometimes it will not wake up some drivers, so the wifi/mouse can not be operated.

    The problem can be solved by updating the BIOS, please wait for the BIOS update, thanks.

    Sponsored content

    Re: GPD Win won't turn on

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      Current date/time is 2017-07-20, 18:38