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Most users ever online was 166 on 2016-10-25, 11:39

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    About warranty

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    reginjustice

    帖子数 : 1
    注册日期 : 2016-10-28

    About warranty

    Post by reginjustice on 2016-11-08, 05:45

    How can I claim my warranty?

    my GPD win is now dead and can not be use. No respond after the LED flash single time to stats switch on.

    At first I still get into window after 10-15 sec goes to bluescreen (reporting resstart in xx%)
    but now is simply cannot switch on even cannot goes to BIOS.

    My friends also got the GPD said it may cause of the dead of the eMMC.

    How can I claim the warranty. Just send it back to factory ?

    Karen_zhou

    帖子数 : 47
    注册日期 : 2016-11-22

    Re: About warranty

    Post by Karen_zhou on 2016-11-23, 08:00

    reginjustice wrote:How can I claim my warranty?

    my GPD win is now dead and can not be use.  No respond after the LED flash single time to stats switch on.

    At first I still get into window after 10-15 sec goes to bluescreen (reporting resstart in xx%)
    but now is simply cannot switch on even cannot goes to BIOS.

    My friends also got the GPD said it may cause of the dead of the eMMC.

    How can I claim the warranty. Just send it back to factory ?

    Sorry for ths issue. Please send an email to kendyzhu777@softwincn.com. Please put "repair machine(your Pledge ID + your country)" as the email subject, and attach
    your indiegogo order screenshot and the problem of your GPD WIN. We will try to reply to you soon.

      Current date/time is 2017-09-23, 11:06