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Where are the GPD support

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Where are the GPD support

Post by cezarh1 on 2017-02-06, 03:41

I ask A question on:
http://forum.gpd.hk/t3-the-latest-firmware-of-gpd-game-console
And GPD didnt answer, I search by my own and find solution is modfication of the gpd win with this parts :
https://pt.aliexpress.com/store/product/The-components-and-auxiliary-materials-we-can-provide/1281164_32770371841.html?detailNewVersion=&categoryId=200004373

But the are not selling anymore

Please help me.

I get really disappointed with the GPD company. I understood that the first lot may have problems, but When need the support to solve the problem.

Please GPD make a post with the main issue and how to resolve.

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Re: Where are the GPD support

Post by Admin on 2017-02-14, 09:47

cezarh1 wrote:I ask A question on:
http://forum.gpd.hk/t3-the-latest-firmware-of-gpd-game-console
And GPD didnt answer, I search by my own and find solution is modfication of the gpd win with this parts :
https://pt.aliexpress.com/store/product/The-components-and-auxiliary-materials-we-can-provide/1281164_32770371841.html?detailNewVersion=&categoryId=200004373

But the are not selling anymore

Please help me.

I get really disappointed with the GPD company. I understood that the first lot may have problems, but When need the support to solve the problem.

Please GPD make a post with the main issue and how to resolve.

Sorry for the late response. Can you repair it by yourself? If you can,we can provide the spare part for repair.
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Re: Where are the GPD support

Post by cezarh1 on 2017-02-18, 14:50

Yes I have friend that know how do this kind of work.
But I need the spare part for repair. How I get?
have an email that we can talk about this?

cezarh1

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Re: Where are the GPD support

Post by cezarh1 on 2017-02-18, 14:52

I found this
"Sorry for the late response.
Please send a email to: kendyzhu777@softwincn.com.
Please put "repair machine(your Pledge ID+your country)" as the email subject. and attached your indiegogo order screenshot and the problem of your GPD WIN.
I will try to reply your soon."

Where/what is the Pledge ID?

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Re: Where are the GPD support

Post by hsleung on 2017-09-15, 06:11

I have mailed to kendyzhu777@softwincn.com, but no reply

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Re: Where are the GPD support

Post by Admin on 2017-10-18, 11:17

hsleung wrote:I have mailed to kendyzhu777@softwincn.com, but no reply
You need to send an email to kendyz@gpd.hk
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